✓Published Plan Limits
Storage, bandwidth, CPU, RAM and account allowances are listed by plan instead of being described as unlimited when a limit applies.
✓Documented Service Scope
Managed work begins with agreed systems, access, covered tasks, exclusions, contacts and escalation responsibilities.
✓Security Responsibilities
Updates, credentials, certificates, backups and recovery are treated as operating decisions that need a clear owner.
✓Migration Planning
Moves are prepared around inventories, verified backups, testing, DNS changes and practical rollback steps.
✓Platform-Aware Guidance
Recommendations consider the application, runtime, database, traffic and administrative access the workload needs.
✓Direct Support Routing
Questions are routed with the service and account context needed to identify the appropriate next step.